• +52 (999) 923 2463

Frequent questions

1. How do I book?

To book online on our website with credit/debit card or Pay Pal guarantee you can click here , as well you can contact us by phone 52 (999) 9232463 or email recepcionsiestafiestahostel.com

2. What does my hosting include?

The accommodation includes the use of all our facilities, WI-FI in common areas, personal grooming soap and continental breakfast.

3. Do I need to make any payment for additional services?

o To provide a towel and locker we ask for a desposit, which will be refund at the time of check-out against delivery.
o Hot dishes at the Chef's choice which can be paid at the reception.

4. Do you accept children?

All children under 18 years old will have to be accompanied by an adult and have registered at the front desk paying the regular bed charge established in the rates and categories requested and carry their bracelet. They must sleep in the same room of the responsible adult.

5. Do you have a kitchen and food area?

The kitchen offers a Continental breakfast service included every morning, we also have fridge in case any guest wants to keep their food, always under their own responsibility.

6. What time is the Check in-Out?

o The Check-in time is at 3:00 pm, in case the guest wants to access before this time, we will charge an extra cost depending on our availability.
o Departure time is at 12:00 pm. If any guest need to leave later, we will charge an extra cost depending on our availability.
o We can store your luggage if necessary

7. Do you have dorms for women only?

We have a dormitory for women, as well as mixed dorms, you can consult all our categories by Clicking here

8. Is the hostel exclusively for guests or does it have a Day Pass?

Only people who previously registered in the administration and wear their bracelet may stay at the hostel. People who do not have a bracelet under any circumstance can access the facilities.
The hotel has a day pass as long as you visit a guest, upon request in the front desk. The cost of the Day Pass is $ 100.00 pesos per person which includes the use of the facilities except for the rooms.

9. Do you accept pets?

No pets are accepted within the premises, the person who is caught introducing animals will have a penalty according to the policies of the hostel

10. What tourist attractions are nearby?

The Hostel is located in the heart of the city of Merida, Yucatán 3 minutes from the main Zócalo and the cathedral, surrounded by restaurants, galleries, handicraft shops and many other tourist attractions.

Mérida is 35 minutes from the beach in Puerto Progreso, 2 and a half hours from the archaeological zone of Chichen Itza and 3 hours and a half from the city of Cancun, Q. Roo. The hostel has a concierge service, such as car rental, tours, private transportation and other services.